Privacy Policy
Last updated: September 10, 2024
1. Introduction
CopperPinePath ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines the ways we handle, utilize, share, and protect the personal data you provide when you access our website copperpinepath.site or when utilizing our yacht rental services.
Consenting to the terms of this policy is a prerequisite for using our services. This document adheres to relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws in force in Canada.
2. Information We Collect
2.1 Personal Information
We gather personally identifiable information you willingly submit to us when you:
- Reserve a yacht rental
- Reach out to us via our website or by telephone
- Sign up for our newsletter
- Complete any forms on our website
- Take part in surveys or promotional activities
This data may encompass:
- Your name and methods of contact (email, telephone number, postal address)
- Financial details (securely processed by external service providers)
- Your preferences and specifications for chartering
- Contacts for urgent matters
- Specifics about dietary needs or health-related information (if you choose to provide it)
2.2 Information Collected Automatically
Our website automatically captures specific data concerning your device and patterns of use:
- Location data and IP addresses
- The kind and version of your browser
- Visited pages and time spent on our site
- Referring domains
- Specifications of your device (model, display resolution, etc.)
2.3 Cookies and Tracking Technologies
Cookies and other tracking technologies are deployed to enhance your browsing experience on our platform. These tools allow us to:
- Store your settings and preferences
- Examine our website's performance and user engagement
- Offer tailored content
- Refine our services
You have the ability to manage your preferences for cookies through your browser's options or our consent banner for cookies.
3. How We Utilize Your Information
The collected data is put to use as follows:
- Provision of Services: To perform our yacht rental services, finalize your bookings, and maintain communication regarding your arrangements
- Assistance to Our Customers: To address your inquiries and provide support
- Financial Transactions: To manage payments and handle billing
- Maintaining Safety and Security: To ensure the reliability of our operations and prevent fraudulent activities
- Promotions: To send offers and news (provided you agree)
- Enhancing Our Website: To study utilization patterns and enhance the functionality of our site
- Fulfilling Legal Obligations: To adhere to relevant laws and regulations
4. Sharing and Disclosure of Information
Your personal details are neither sold, exchanged, nor rented to any third-party entities. However, under certain circumstances, we might share your data:
4.1 Service Providers
We may give information to third-party service providers who support us in various functions including payment processing, web hosting and maintenance, email marketing, analyzing and monitoring performance, and customer service.
4.2 Compliance With Legal Obligations
Your information could be revealed if we are mandated by law, or to respond to legal proceedings, judicial orders, emergencies, or to probe potential illegitimate activities or fraud.
4.3 Business Reorganization
Your data could be transferred in the case of a business merger, acquisition, or asset sale, as part of the associated transactions.
5. Protecting Your Data
We adopt suitable technological and organizational precautions to secure your personal data against improper access, modification, exposure, or destruction. These controls include encryption, secure servers, access management, routine audits, and employee education.
Despite our efforts, no method of transmission via the internet or method of electronic storage can be totally secure. Thus, we are unable to promise the absolute protection of your data.
6. Retaining Your Data
We hold onto your personal data only for as long as it is necessary for the reasons it was gathered, or as stipulated by law. Typical retention times are:
- Rental bookings: 7 years for financial and legal reasons
- Marketing communications: until you choose to unsubscribe or you request deletion
- Web analytics: 26 months
- Customer care: 3 years following the last interaction
7. Your Rights and Preferences
You have various rights including the right to access, correct, or erase your data (with legal exceptions), data portability, the right to refuse marketing, and control over cookies. To exercise these rights, please get in touch with us using the details provided below.
8. External Services
8.1 Google Analytics
We utilize Google Analytics for insights into website usage. You can opt out through the Google Analytics Opt-out Browser Add-on.
8.2 Links to Social Media
Our site may contain links to social media platforms which have their own privacy policies.
8.3 Payment Processing Services
We rely on PCI DSS-compliant third-party services for processing payments.
9. International Transfer of Data
We may transfer and process your data in countries other than Germany. We take measures to protect your information in line with applicable privacy laws.
10. Protecting the Privacy of Minors
We do not purposely seek data from or market our services to children under the age of 13. If you believe that we have inadvertently collected such information, do contact us promptly.
11. Updates to This Privacy Policy
Periodic updates to this Privacy Policy may occur in order to reflect modifications in our practices or the legal framework. We will notify you of changes through a revised policy on our site, by emailing registered users, or displaying a notice on our website. Continued usage following the effective date signals acceptance of the changes.
12. Getting In Touch
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, get in touch with us:
CopperPinePath — Privacy Officer
Marina Point
Hamburg 20459
Germany
Phone: +49 40 30084948
Email: [email protected]
13. Compliance with Google Ads Consent Policy
We conform to the consent policies for Google Ads users. Changes to cookie/tracking preferences can be made anytime through our cookie settings.